Vendor Risk Intelligence
Autonomous phone calls to your suppliers, real-time understanding, and auto-escalation. Replace endless manual follow-ups with AI-driven intelligence.
2
Languages
English, Urdu
5
Risk Factors
Fully transparent
<3min
Per Call
Average duration
Process
Three simple steps to automated vendor intelligence
CALL-E dials the vendor and runs the adaptive check-in script.
Handles language switches and real hesitation detection
The transcript is parsed into structured result and scored on 5 rule-based factors.
Delivery confidence, variance, benchmark, macro, behavior
High-risk or unreachable vendors trigger an alert and land in the escalation log.
Instant email/webhook alerts to your team
Features
CALL-E calls every vendor on schedule, runs an adaptive script, and adapts to hesitation, delay, or language switch mid-call.
✓ Always on schedule
Every call is scored on delivery confidence, variance, benchmark, macro, and behavioral signals — mapped to transparent Tier 0-4.
✓ Rule-based, explainable
High-risk vendors and unreachable calls trigger email/webhook alerts and land in the escalation log automatically.
✓ Zero manual work
Every risk tier and recommendation traces back to a rule you can read and explain to a judge.
✓ Fully auditable
Built with Modern Tech
It places an autonomous voice call through the CALL-E voice agent, running an adaptive check-in script that branches on hesitation, an explicit delay, a new/high-risk vendor, or a language mismatch.
Rule-based. Every score comes from a transparent 5-factor model (delivery confidence, variance, benchmark, macro, behavioral) mapped to Risk Tier 0–4 — no ML black box to explain.
The retry manager attempts the call up to 3 times, logs the outcome of each attempt, and flags the vendor as unreachable once retries are exhausted — triggering an escalation alert automatically.
English and Urdu out of the box, plus one additional configurable language. The system detects a mismatch mid-call and switches automatically.
Yes — a CSV export of the current vendor list is available directly from the Vendors page.